It sounds like your phone might be having trouble handling the 4K resolution. I’ve just uploaded a 720p version of the video, which should work much more smoothly on your device.
As for your tablet, if you're only getting sound, it could be due to a missing or unsupported video codec. I’d recommend checking if your system and video player are up to date. You might also want to try a different video player app, like VLC, which supports a wide range of formats.
Let me know if the new version works better for you!
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There is a problem on my tablet i only get sound, and on my phone i get the video but it is slow.
Hi, and thanks for your support and your message!
It sounds like your phone might be having trouble handling the 4K resolution. I’ve just uploaded a 720p version of the video, which should work much more smoothly on your device.
As for your tablet, if you're only getting sound, it could be due to a missing or unsupported video codec. I’d recommend checking if your system and video player are up to date. You might also want to try a different video player app, like VLC, which supports a wide range of formats.
Let me know if the new version works better for you!